You will receive an automated email when your order departs from the warehouse. You can also check the status of your order by logging into your account or by clicking here. 

Unfortunately Gregory does not currently ship to P.O. Boxes.

Our shipping system is designed to process and ship your products to you as fast as possible, which also means orders cannot be canceled or modified after you have finalized your purchase. We will, however, be happy to help you return your purchase as smoothly as possible. Please call us at 1-855-475-1625 or email us at questions@gregory.com for further assistance.

At this time Gregory Mountain Products does not offer international shipping.

Our shipping system is designed to process and ship your products to you as fast as possible. Please note that once a purchase is finalized, we are unable to make any changes to the billing and shipping details provided on orders.

All of our women's packs are designed to fit the anatomy of the female body. This means a hipbelt angled to fit the shape of a woman's hipbones and a shoulder harness that is shaped to work with a woman's bust and allow for a smooth wrap over the shoulder. We also provide smaller torso lengths in women’s packs to accommodate shorter women, as proper torso length is a key element to achieving the best fit.

The hook-and-loop attachment can be separated and repositioned according to marks on the adjustable panel. Make sure to press and massage the attachment back together after adjusted.

For packs with hipbelt adjustment, the process is very similar to the hook-and-loop style of adjustable-torso packs: Simply separate the hook-and-loop panels from each other, and then reposition the belt according to the marks on the pad, ensuring that each side is positioned at the same point for a proper fit.

Sizing yourself for a pack is easy, but it takes a little explanation. Take a spin through our Fit & Sizing page for the full details.

The plus size collection has been specially designed to accommodate a body size range of 2X – 6X using apparel industry fit standards using the following suspension design methodologies:

For packs without a hipbelt, we recommend you go for the Plus Size offering.

For packs with padded hipbelts, if the measurement around your waist/hips where you are most comfortable wearing the pack is less than 40 inches, we recommend you purchase the Standard Size fit pack to ensure the hipbelt straps can tighten snuggly around your body.

Loading your backpack is a balancing act in the sense that you want easy access to contents in the order you use them on the trail and in camp, and literally in the sense that you want to balance the load to maintain your center of gravity. Here's how to do it, starting from the bottom of your pack:

Bag at The Bottom

Most backpackers will shove their sleeping bag into the bottom of their packs. On some packs, there is a zippered opening at the bottom of the pack specifically for this purpose. The bottom of the pack is also a good place for items you won't need until you make camp at night: long underwear being used as sleepwear, for example; a pillow or maybe a sleeping pad if it's the kind that can pack down instead of folding or rolling up. Any other campsite-only items can go down low, except a headlamp or flashlight—it’s always a good idea to have your light source readily accessible.

Mass in The Middle

Your heaviest items should be placed 1) on top of your sleeping bag or other items at the bottom of the pack and 2) close to your spine. Usually, these items will be:

• Your food stash, either in a couple of stuff sacks or in a bear canister
• Your water supply, either in a hydration reservoir or bottles
• Your cook kit and stove might also go here, though both could be wedged into the periphery of the load if small and light enough
• Part or all of your tent, packed into a sack that you can remove from the top without too much trouble when you reach camp

Heavier items should be centered in your pack—not too high, not too low. The goal is to create a predictable, comfortable center of gravity. Heavy items too low cause a pack to feel saggy. Too high and the load might feel tippy.

Pad the Periphery

Wrap softer, lower-weight items around the heavier items to prevent heavier pieces from shifting. Your tent body, rainfly, an insulation layer, or a rain jacket might work well. These items help stabilize the heavier core by filling empty spaces.

Tools on Top

Stash frequently used items in easy reach: This includes your map, compass, GPS, sunscreen, sunglasses, headlamp, bug spray, first-aid kit, snacks, rain gear, pack cover, toilet paper, and sanitation trowel. Place them in the pack's top pocket or another external pocket, if one exists. Many backpacking and trekking packs include small pockets on the hipbelt for trail snacks and accessories.

More Tips

• Fill up hollow items with lighter, smaller, items or things that need protection. For example, you can put utensils, a cup, bagged grains or beans, or a small item of clothing inside your cooking pots.
• Fill up your bear canister all the way to make sure you maximize usable space.
• If you’re carrying liquid fuel, make sure your fuel bottle cap is on tightly. Pack the bottle upright and always below your food in case of a spill or leak.
• Share the load: Divide the weight of communal items (e.g., a tent) with others in your group. You carry the main body, for example, while your tentmate carries the poles and rainfly. But whatever you do, don’t give a critical piece of gear to someone who might split off from your group!
• Stabilize: Tighten all compression straps to limit load-shifting. Ideally, a well-loaded pack will:
• Feel balanced when resting on your hips.
• Feel cohesive, a whole unit with nothing shifting or swaying inside.
• Feel stable and predictable as you walk, at one with your upper body.

The raincovers are available in 4 sizes. If you're on the edge of a size, we recommend going with the larger size to ensure a proper fit.

• 30L or below
• 30-50L
• 50-80L
• 80-100L

We provide a maximum recommended carry weight on each individual product page. The max carry amount is based on the pack’s backpanel, harness, and support structure. Some packs are designed with the ability to carry more weight than others, even if the pack liter sizes are different.

Check out the Specs Tab on each product page for more info, and feel free to contact us if you have any additional questions.

Yes, the 3D Hydro Reservoirs, and Hydro 2L Reservoir are both BPA and PVC free.

Most airlines follow dimensions of approximately 22" x 14" x 9" or 56 x 35 x 23 cm. Packs with dimensions that fall at or below those dimensions should work for most airlines. It's always a good idea to review the specific airline for exact dimensions.